Reference

wdtoto Privacy Policy For Your Account

Our wdtoto Privacy Policy explains how we handle your account details, device signals and wallet records when you use DANA, OVO, GoPay or QRIS.

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CONTACT ROUTES

Ask About Your Privacy Policy

A clear contact route helps you ask what we hold, why a record is needed or how to correct an account detail.

Policy questions Use the contact route shown on this page for questions about the wdtoto Privacy Policy, data use, cookies or account access. Include your registered phone number only when it is needed to locate your request.
Wallet records If a QRIS, DANA, OVO or GoPay receipt is linked to the wrong account, send the reference and approximate time through support. We compare the payment record without asking you to share a wallet password or secret code.
Account changes For a correction, deletion request or access question, describe the exact account field involved. We may ask for a phone verification step before making changes, so the request is connected to your account rather than another person.
DATA HANDLING

Six Practical Privacy Commitments

Privacy choices matter most when they match the steps you take every day. We explain the handling points below in plain terms, from the first phone verification to the point when a…

Account details

We collect the account details you enter, such as your phone number, together with verification results needed for access. This lets us connect a sign-in attempt to the correct account and respond when you ask us to correct or access your stored details.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be used to match a receipt with an account status. We do not need your wallet password to check that reference, and we keep payment records for account and transaction checks.

Cookies

Cookies and similar session tools help keep you signed in while moving from the mobile login page to the lobby. Your browser can usually clear or block them, but some account and Privacy Policy request functions may then need another sign-in.

Device signals

We may record device type, browser version, language setting and session time to spot unusual access. On a phone, these signals help us distinguish a fresh login from an existing session; they are not a reason to request your private device files.

Retention

We retain account, verification and payment records only for as long as needed for the stated account, security, dispute or legal purpose. When a record is no longer needed, our handling process removes it or separates it from direct account details.

Your requests

You may ask for a copy, correction or removal of eligible account data through the contact route. We may confirm your phone number first, explain any legal reason a record must remain, and then tell you what action was taken.

Privacy Policy Questions From Indonesia

These answers address the account and payment questions most often raised before registration. If your situation is different, contact us with the smallest useful set of details, such as your registered phone number and a receipt reference. Access and eligibility remain subject to local law.

The wdtoto Privacy Policy covers account details, phone verification, device and session signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account. It also explains retention, access requests and correction steps.

We use your phone number to create or locate the correct account and complete the phone verification step before account access. It also helps us connect a privacy request or payment-status question to you without relying on a wallet password.

Yes. The Privacy Policy includes references created when you use QRIS, DANA, OVO or GoPay, such as a receipt reference, amount status and transaction time. We use those details to match account activity and resolve a payment question, not to request secret wallet credentials.

You can ask for access to eligible account data through the policy contact route. Tell us which account details you need and provide the registered phone number when requested. We may verify ownership first, then explain the available response and any lawful restriction.

Send a correction request through support and name the exact field, such as a phone number or account profile detail. We may complete a phone verification step before changing it. If the detail comes from a payment receipt, include its DANA, OVO, GoPay or QRIS reference.

We keep account, verification and payment records for the period needed for the purpose explained in the Privacy Policy, including security, dispute handling or legal duties. After that need ends, the record is removed or separated from direct account details under our handling process.

Cookies can keep a mobile session working while you move from login to the lobby and return to a Privacy Policy request. You can clear or block them in your browser settings, although doing so may require another sign-in or affect session-based account functions.

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